Tenant FAQs

Your landlord or real estate agent will carry out a periodic inspection of the property to ensure it is being well cared for and any routine repairs are made. This inspection may include the following:

• The property is being maintained in a clean and tidy condition.
• The grounds are being maintained in a clean and tidy condition.
• The property is not being damaged in any way.
• There are no more than the number of people specified on the tenancy agreement are living at the property.
• No pets are housed at the property, unless otherwise agreed to.
• Any maintenance issues identified can be attended to.

Areas where the tenant does not agree with what is stated on the condition report should be noted on the appropriate section of the document. You must complete the inspection report and return it to the agent/owner within the specified number of days or the condition of the property is deemed to be accurate as at the agent’s completion.

Looking for a new home to rent can be stressful and frustrating, and so we try to make it as easy as possible for you to relocate to one of our quality managed properties and to feel looked after throughout the whole experience

Our team of experienced Property Managers and Letting Specialists will work with you to ensure we find you a property and will make sure you complete the appropriate documentation to secure your new home, so that any problems are minimized

Many first-time tenants worry that because they cannot prove a rental history, they will not be able to rent a property – leading to a catch-22-type situation.

Fortunately, every tenant has been a first-time renter at some point and there are a number of things you can do to strengthen your application.

Property manager will be mainly concerned with an applicant’s ability to pay the rent, as well as their ability to take care of the property and comply with the terms and conditions of the tenancy.

The information you should supply will vary depending on your previous circumstances.

Renting – documents a tenant should receive before moving in

• Information booklet relating to renting in your state
• Copy of the tenancy agreement
• Copy of the bond lodgement form
• Original and copies of the condition report – to be checked, completed and signed, then returned to the office in the required time frame
• Receipt for initial rent amount, letting fees and bond
• Photocopy of all keys and remote controls (if any)
• Emergency contact number details